Global transfer support and FAQs
Get immediate, transparent answers about our mid-market exchange rates, transaction speeds, institutional-grade security, and borderless transfer limits.
80+
countries supported
< 5 min
average verification
24/7
live tracking support
Operational answers
Clear facts about how we safeguard your money and route global payments.
Security & Trust
Speed & Tracking
Limits & Setup
Your funds are held in safeguarded, low-risk tier-one bank accounts, completely separate from our operational capital.
Most transfers complete within minutes, depending on the destination country and local banking hours.
Simple verification processes take less than five minutes, requiring only a standard government-issued ID.
We maintain institutional-grade compliance and are regulated by major global financial authorities.
Every transaction features real-time tracking with a unique ID, visible from dispatch to delivery.
Limits vary by destination, but verified personal accounts can send up to $50,000 per transaction.
Still have questions?
Our global support team is available 24/7 to assist with active transfers.